NOTICE: This website is currently under renovation to ensure accessibility by any disabled individual. If anyone encounters an inaccessible feature on this website, please contact Kristy Hamblen at (863) 763-9460 x. 118 or you may email that office at email@example.com to advise what inaccessible feature was encountered, and to allow the Okeechobee Utility Authority to provide the desired information through alternative means, until such time as the website renovation in complete.
Effective March 30, 2020, the Okeechobee Utility Authority’s lobby will be closed until further notice. Customers will be able make payments through the Drive-Thru, the Drop Box, located in front of the OUA office, OUA’s website (www.ouafl.com), or by calling the office and paying over the phone with a credit/debit card. Residents needing to establish new service will need to call the OUA office to schedule a time to do so. Should you have any questions, please contact the OUA at 863-763-9460.
Okeechobee Utility Authority will temporarily change its method of chlorinating potable water to insure the future safety of our drinking water. The water users may notice an unusual chlorine taste or odor in their tap water after April 6th 2020. These conditions will last thru April 27th 2020.
These temporary conditions will not be harmful to your health; however, if you are on kidney dialysis, you should consult your physician for special instructions concerning this matter. If you have tropical fish or aquatic animals, you should contact you local tropical fish store for advice and take appropriate action to insure that you have properly treated the water before adding it to your aquarium.
The hydrant flushing during this period may cause the water to become cloudy and discolored. this is a temporary condition and should not last more than a few hours.
We sincerely regret any inconvenience you may experience during this time. Please keep in mind that this is necessary to provide safe water for the customers of Okeechobee Utility Authority.
If additional information is needed, contact Kevin Rogers at 763-3239. We regret any inconvenience that this may cause you. THANK YOU FOR YOUR COOPERATION.