Picture of OUA Main Office

NOTICE: This website is currently under renovation to ensure accessibility by any disabled individual. If anyone encounters an inaccessible feature on this website, please contact Kristy Hamblen at (863) 763-9460 x. 118 or you may email that office at khamblen@ouafl.com to advise what inaccessible feature was encountered, and to allow the Okeechobee Utility Authority to provide the desired information through alternative means, until such time as the website renovation in complete. 

Effective March 30, 2020, the Okeechobee Utility Authority’s lobby will be closed until further notice. Customers will be able make payments through the Drive-Thru, the Drop Box, located in front of the OUA office, OUA’s website (www.ouafl.com), or by calling the office and paying over the phone with a credit/debit card. Residents needing to establish new service will need to call the OUA office to schedule a time to do so. Should you have any questions, please contact the OUA at 863-763-9460.

Board of Directors and Staff Members

Click here if you would like to contact the Customer Service Department.


John F. Hayford
Executive Director
George Gall
Finance Director

Jamie Mullis

Operations Director

Kristy Hamblen
Executive Secretary/

Assistant Office Manager
Janet McKinley
Assistant Finance Director 

Lyn Lowe
Office Manager
Jess Manson
Maintenance Supervisor
Kevin Rogers
Water Plant Supervisor
Jamie Gamiotea
Wastewater Plant Supervisor

Board of Directors

Steve Nelson
City Appointed

John Creasman
County Appointed

Melanie Anderson
2nd Vice-Chairperson
Glades County

Tommy Clay
Board Member
City Appointed

Carl Leonard

Board Member

County Appointed

Jeff Fadley
City Appointed

County Appointed

Harry Moldenhauer
Glades County