The Okeechobee Utility Authority is committed to transparency and providing customers with access to its policies and procedures. This section includes the General Operations Policy, Non-Discrimination Policy, Cross-Connection Policy, and Disconnection Policy. These documents outline the Authority’s operating practices, customer protections, water system requirements, and service disconnection procedures.

View and Download Policies: Select a document below to review or download a copy for your records. Printed copies are also available upon request at the OUA Main Office.

OUA Policies & Procedures

Review or download the Okeechobee Utility Authority's policies and procedures below.